Frequently Asked Questions | RH Brown's Systems Integration Team & Bastian Solutions

Why is RH Brown’s System Integration team rebranding to Bastian Solutions?

Our Systems Integration team is rebranding to Bastian Solutions to grow with our customers' needs. As part of Bastian Solutions, we can leverage broader resources and expertise, expand our services, and reflect our commitment to innovation and service excellence.

How does the RH Brown Systems Integration team rebranding to Bastian Solutions benefit customers?

The rebranding reflects our commitment to growing with our customers by expanding our services and solutions, providing access to more resources and expertise, and offering innovative and advanced automated solutions of all sizes.

Will the RH Brown Systems Integration team transition to Bastian Solutions impact our ongoing projects?

No. There will be no impact on ongoing projects. The same team will continue to support you, ensuring a seamless transition.

Will the team I work with change?

No, the same experienced professionals will continue to support your projects.

What are some examples of the expanded services and capabilities?

Our Systems Integration team is rebranding to Bastian Solutions to grow with our customers' needs. As part of Bastian Solutions, we can leverage broader resources and expertise, expand our services, and reflect our commitment to innovation and service excellence.
Here is a summary of our expanded capabilities.

As Bastian Solutions, RH Brown’s Systems Integration team can offer you access to expanded services, such as: As Bastian Solutions, RH Brown’s Systems Integration team can explore advanced technologies with you, including:
  • Consulting
  • Service & Support, 24 x 7
  • Engineered Emulation & Simulation
  • National and Global Reach
  • Financing Options
  • Goods to Person
  • Robotics
  • AS/RS
  • AGVs & AMRs
  • Custom Automation

What is happening with the RH Brown Industrial Solutions team?

The RH Brown Industrial Solutions team will continue to operate under the RH Brown brand, providing exceptional service and ergonomic solutions, including casters, heavy-duty casters, hand trucks, lifts, and powered solutions that promote the environmental health and safety of warehouse and distribution center workers.

Why should I trust this transition?

Our team is passionate about listening to our customers and exceeding their expectations — and we plan to do that as both RH Brown and Bastian Solutions.

I’m curious about the expanded systems integration services and solutions you’ll be offering, and I don’t see them on your website. Where can I learn more?

Please speak with your account representative or visit www.bastiansolutions.com. You can contact us the following ways:

What is the best way to get updates about this transition?

  • Follow us on social media: LinkedIn, Facebook, X
  • Check our websites: rhbrown.com and www.bastiansolutions.com
  • Contact your account representative or field application engineer.
  • New to RH Brown and Bastian Solutions? Reach out by phone at 1-800-426-9806 or by email at info@rhbrown.com